Privacy Policy
Welcome to DPanda! We are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services — including our website, our Shopify, WooCommerce and Magento integrations, our Loan Origination System, and our influencer platform. By using our services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please discontinue using our services.
Information We Collect
We collect different types of information to provide a seamless experience and comply with our legal obligations:
- Personal Information: your name, email address, phone number, shipping and billing address, and payment details.
- Account Information: username, password, and order or application history.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Geolocation Data: collected only with your consent.
- Social Media Information: data from social platforms when you interact with us via those channels.
- Lead & Enquiry Information: details you submit through our service enquiry forms, including your stated purpose of enquiry.
How We Use Your Information
We use the information we collect to operate and improve our services, including: processing leads and enquiries submitted through our forms and routing them to the relevant DPanda team; facilitating EMI and loan applications through our Loan Origination System and lender network; enabling brand and influencer relationships; providing catalog and analytics insights; and communicating with you about our services and related updates.
Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected data from a child, we will take steps to delete it promptly. If you believe we have collected such information, please contact us at support@dpanda.in.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users in compliance with applicable law.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. After the retention period, we will securely delete or anonymise your data.
International Data Transfers
Your personal data may be transferred and processed outside your country of residence, including outside India, where our service providers operate.
Sharing of Information
We do not sell your personal information. We may share information with lender partners (NBFCs and banks) strictly to process EMI and loan applications you initiate, with brand partners to fulfil orders placed through influencer storefronts, and with service providers who support our infrastructure — always under appropriate confidentiality obligations.
Your Rights
You may contact us at any time to access, correct, or request deletion of your personal data, subject to our legal retention obligations.
Accessibility
DPanda is committed to making our website accessible to all, including individuals with disabilities.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at support@dpanda.in or write to us at: Klip Solutions Pvt. Ltd. (DPanda), 202, 2nd Floor, Plot No. 250, Phase IV, Udyog Vihar, Sector-18, Gurugram, Haryana 122015.